Motorcycle Service Manager

 

Pembrook Resourcing are currently seeking on behalf of their client a Motorcycle Service Manager to work in the aftersales department at their dealership.

 

The ideal Motorcycle Service Manager -

 

Previous experience in a service manager / senior role is preferred
A passion to deliver a high standard of customer service
An organised individual who can deal with many duties on the move
Excellent telephone and face-to-face communication / leading skills
Administration skills, be able to use computers with confidence and the ability to organise and prioritise work
 

Motorcycle Service Manager key responsibilities -

 

Establish report with and provide outstanding care to the customer and team
Identify and anticipate ways in which you can help the customer and achieve sales targets by selling technician labour and products
Manage and follow up all work in progress on customer vehicles; liaise regularly with the customer and Workshop Controller (and Technicians as required) to meet pre-arranged time frames.
Ensure the customer understands the service charges what work will be or has been carried out involve technical advisers to answer queries where necessary
 

IT IS VERY IMPORTANT TO INCLUDE CORRECT CONTACT DETAILS, SO WE CAN CONTACT YOU REGARDING THE APPLICATION MADE! We wish you the best of luck!