Parts Advisor
Hours: Monday to Friday
Salary: £30,000 – £33,000 per annum (dependent on experience)

Job Purpose
To provide an efficient, accurate, and professional parts service to the workshop and retail customers, ensuring correct parts identification, timely supply, and excellent customer service at all times.

Key Responsibilities
Identify, source, and supply vehicle parts accurately using manufacturer and aftermarket systems
Serve workshop technicians and external customers promptly and professionally
Process parts orders, returns, credits, and invoices
Maintain accurate stock control, including goods in/out and stock checks
Liaise with suppliers and manufacturers to ensure availability and competitive pricing
Upsell accessories and additional parts where appropriate
Ensure parts department standards, housekeeping, and health & safety requirements are met
Support the smooth day-to-day running of the parts department
Skills & Experience Required
Previous experience as a Parts Advisor (automotive environment preferred)
Strong knowledge of vehicle parts and components
Confident using parts catalogues and dealer management systems
Excellent communication and customer service skills
High attention to detail and strong organisational skills
Ability to work well under pressure in a fast-paced environment
Team-focused with a positive, proactive attitude
Desirable
Main dealer or franchised dealer experience
Knowledge of manufacturer systems (e.g. ETKA, EPC, Kerridge, CDK, etc.)
Full UK driving licence
What We Offer
Competitive salary (£30k–£33k)
Monday to Friday working hours (no weekends)
Stable, supportive working environment
Opportunity for training and career development