SERVICE ADVISOR

Eastbourne | £30,000 Basic | £45,000 OTE | Uncapped Earning Potential | Saturdays Paid Overtime | Brand Training

EARN MORE. DEVELOP FURTHER. BUILD YOUR CAREER.

Looking for a Service Advisor role where your earning potential isn’t capped and your development is genuinely supported?

This could be a great opportunity to join an established automotive business in Eastbourne, offering a £30,000 basic salary with an OTE of £45,000, strong uncapped earning potential and Saturdays paid as overtime on top of your basic salary.

The business is also committed to developing its people, with brand training available to support your career progression.

THE OPPORTUNITY

You’ll receive a £30,000 basic salary, with an expected OTE of £45,000 and strong uncapped earning potential for high performers.

Saturday working is paid separately as overtime on top of your basic salary, giving you another opportunity to increase your earnings.

You'll also have access to brand training and development opportunities, making this an excellent role for an experienced Service Advisor looking to take the next step in their career.

THE ROLE
Manage customer bookings and ensure expectations are clear from the start
Liaise with Technicians and the workshop throughout the repair process
Keep customers updated on progress, costs and timescales
Prepare job cards, estimates and invoices
Discuss servicing and repair requirements with customers
Maximise service, repair and additional sales opportunities
Build strong, long-term customer relationships
Deliver an excellent customer experience from booking through to collection
Work closely with the wider aftersales team to maximise workshop performance
WHAT WE’RE LOOKING FOR
You’ll need
Previous experience as an automotive Service Advisor
Confidence discussing vehicle repairs, costs and timescales with customers
A good understanding of workshop and aftersales processes
Strong communication and customer service skills
The ability to manage multiple jobs in a busy environment
A commercially minded approach with the motivation to maximise your earnings
It would be great if you also have
Main dealership experience
Experience with service plans or additional sales
Experience working closely with a busy workshop
A genuine ambition to progress your automotive career
A willingness to undertake manufacturer/brand training
WHY THIS ROLE?

£30,000 Basic Salary

£45,000 OTE

Strong Uncapped Earning Potential

Saturdays Paid as Overtime on Top of Basic

Brand Training Provided

Career Progression Opportunities

Established Automotive Business

THE PEMBROOK DIFFERENCE

We don’t simply pass CVs around.

If you apply, a member of the Pembrook team will speak with you first, understand your experience and what you’re looking for, and make sure the opportunity is right before anything goes further.

Simple, straightforward and no pressure.

INTERESTED?

If you’re an experienced Service Advisor looking for your next move in Eastbourne, with uncapped earning potential, paid Saturday overtime and genuine opportunities for career progression, apply today.

A member of the Pembrook team will be in touch for a confidential conversation.

We’ll take it from there.